The Report — 2026-08-04
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GIL Daily Brief — 2026-07-31
Free Report · Returns Economics Turn · June 6, 2026 The Week in One Number 15.8% — the share of annual US retail sales the NRF and Ha
The Report — 2026-07-26
The Report · Return Fees Go Mainstream · 2026-07-26 This week's Deep Read: the fee-vs-free returns policy decision, and the program
The Returns-Software Buying Framework: Four Layers, One Lever
The category, decoded "Returns software" bundles four different products. Buying the bundle before knowing which one you need is
Resell, Refurb, or Liquidate: The Disposition Decision Framework
The disposition decision Every returned unit faces a fork: put it back on the (virtual) shelf, sell it through a secondary channel, refurbi
The True Cost of a Return: A Component Anatomy
The question every returns P&L starts with "What does a return actually cost us?" is usually answered with the shipping label